Terms of Service
Last updated: January 2024
Welcome to Konnecting Dots. These Terms of Service ("Terms") govern your use of our website, services, and training programs. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
These Terms apply to all users of our services, including visitors, registered users, training participants, and corporate clients.
2. Description of Services
Konnecting Dots provides:
- Neuro-Linguistic Programming (NLP) training and certification
- Hypnosis training and therapeutic services
- Corporate training programs and workshops
- Personal development coaching and consulting
- Online learning platforms and resources
- Educational content and materials
3. User Accounts and Registration
Account Creation
To access certain services, you may need to create an account. You must provide accurate, current, and complete information during registration and keep your account information updated.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.
4. Payment Terms and Refund Policy
Payment
Payment is required in advance for all training programs and services. We accept major credit cards, bank transfers, and other payment methods as specified during checkout.
Refund Policy
- Full refund available up to 14 days before program start date
- 50% refund available 7-14 days before program start date
- No refund available within 7 days of program start date
- Refunds processed within 5-10 business days
- Corporate training programs may have different refund terms as specified in contracts
Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect services already purchased.
5. Intellectual Property Rights
Our Content
All content, materials, and resources provided through our services, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, are the property of Konnecting Dots or our licensors and are protected by copyright and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our materials solely for your personal or internal business purposes in connection with the services you have purchased.
Restrictions
You may not:
- Reproduce, distribute, or publicly display our content without permission
- Create derivative works based on our materials
- Use our content for commercial purposes without authorization
- Remove or alter any copyright or proprietary notices
6. User Conduct and Prohibited Activities
You agree not to:
- Use our services for any unlawful purpose or in violation of applicable laws
- Harass, abuse, or harm other users or our staff
- Transmit any harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt our services or servers
- Use automated systems to access our services without permission
- Impersonate any person or entity or misrepresent your affiliation
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Disclaimers and Limitations of Liability
Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.
Results Disclaimer
While we strive to provide high-quality training and services, individual results may vary. We make no guarantees about specific outcomes or results from participating in our programs.
Limitation of Liability
To the maximum extent permitted by law, Konnecting Dots shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
9. Indemnification
You agree to indemnify, defend, and hold harmless Konnecting Dots, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services or violation of these Terms.
10. Termination
Either party may terminate these Terms at any time. Upon termination:
- Your right to use our services will cease immediately
- You must stop using all our materials and content
- Provisions regarding intellectual property, disclaimers, and limitations of liability will survive
- Any outstanding payment obligations will remain in effect
11. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Konnecting Dots
Email: legal@konnectingdots.com
Phone: (555) 123-4567
Address: 123 Training Way, Learning City, LC 12345